Senior Support Worker (Floating Support)

Contract:
Contract
Category:
Full Time
Job Sector:
Nursing / Social Care
Region:
West Wales
Location:
Carmarthenshire
Salary description:
£19, 372 per rata per annum
Posted:
28/11/2016
Start Date:
ASAP
Recruiter:
The Wallich
Job Ref:
500SSW

Senior Support Worker (Floating Support)

Reports To: Project Manager

Term: Fixed Term

Based At: Carmathenshire Floating Support

Salary: £19,372 per rata per annum

Hours of work: 37.5 hours per week - some flexibility required

Closing Date: 24 Jan 2017 12:24PM

Introduction

The Wallich is a homelessness charity which provides support services to homeless and vulnerably-housed people. The organisation formed in 1978 in Cardiff, and now supports around 4000 people a year across the majority of Local Authorities in Wales. The Wallich's values are of empowerment and treating people with dignity, respect and an unconditional positive regard. The principles of our work are based around solution focused working, harm reduction, and the creation of an environment where the people we support are actively and meaningfully encouraged to be involved in their support, and the development and delivery of services.

Project Description

The project operates across Carmathenshire working with vulnerable adults providing housing related support within people’s homes or in the community, with the aim of preventing homelessness and increasing independence. The project is funded through the Supporting People Programme Grant and is required to meet the Welsh Government’s National Outcomes Framework. The Framework’s four main aims are:

• Promoting Personal and Community Safety
• Promoting Independence and Control
• Promoting Economic Progress and Financial Control
• Promoting Health and Wellbeing

Purpose of Role

To coordinate and provide support that enables and empowers Service Users to address housing and/or personal difficulties, build their skills and confidence, and ultimately improve their ability to maintain their accommodation. The support will not create or increase dependence. It will ‘do with’ rather than ‘do for’, so it’s likely that support will involve accompanying Service Users initially, in order to familiarise them with an activity or appointment. Support will help people improve their control, understanding and involvement in dealing with the issues that affect them, and assist Service Users to achieve their preferred outcomes.

Person Profile

Knowledge

  • Knowledge and understanding of current Homelessness Law, the Criminal Justice System and DWP Benefits.
  • Knowledge and understanding of the current welfare changes and the potential implications to housing related support and vulnerable people.
  • Knowledge and understanding of substance misuse and its effects on people, their families and their communities.
  • Knowledge and understanding of how complex needs including mental health can affect individuals and their vulnerability.
  • Knowledge and understanding of the current legal frameworks within which you are expected to work (e.g. POVA, Children’s Act, Mental Health Act, Health and Safety at Work Act, Misuse of Drugs Act).
  • Knowledge and understanding of the need to evidence outcomes and the connection with future funding.

Experience

  • Experience of working with individuals with complex needs.
  • Experience of housing related support or homelessness (this can be from a personal perspective).
  • Experience of completing needs and risks assessments.
  • Experience of planning and delivering support.
  • Experience of monitoring and recording systems.
  • Experience of working with volunteers is desirable.

Skills and Abilities

Working with Vulnerable People:

  • Able to engage with diverse people and understand and value diversity.
  • Able to respect personal choice and work non-judgementally with people who hold different views and lifestyles from your own.
  • Able to work within and understand the importance of professional boundaries.
  • Able to manage conflict and effectively deal with challenging situations.
  • Able to work in a solution focused approach with effective motivational skills.
  • Effective interpersonal skills and emotional intelligence.

Community Partnership and Networking:

  • Able to professionally and effectively represent the wishes and best interests of Service Users and the organisation.
  • Ability to build beneficial relationships with a range of agencies and people at front line and senior levels.
  • Ability to confidently and professionally challenge judgemental stereotypes and inappropriate practice.
  • Confident and able to lone work on own initiative and without close supervision.

Project and Team Working:

  • Ability to form positive working relationships with members of the team and the wider organisation.
  • Ability to organise resources and prioritise workloads to effectively meet deadlines.
  • Reliable and possess an understanding of how your personal lifestyle can have positive and negative impacts on your own performance and attendance.
  • Ability to gather and provide appropriate information and data.
  • Excellent communication skills, verbal and written.
  • Competent using Microsoft Word, Excel and MS Outlook to an intermediate level.
  • Flexible and able to meet the changing needs of the service and the organisation.
  • Committed to own continued professional development.

Other

  • Driving licence and own vehicle is essential.
  • Ability to communicate in Welsh is desirable but not essential.

To apply, please visit our website by the clicking the “Apply Now” button below

Company Description

The Wallich is a homelessness charity which provides support services to homeless and vulnerably-housed people. The organisation formed in 1978 in Cardiff, and now supports around 4000 people a year across the majority of Local Authorities in Wales. The Wallich's values are of empowerment and treating people with dignity, respect and an unconditional positive regard. The principles of our work are based around solution focused working, harm reduction, and the creation of an environment where the people we support are actively and meaningfully encouraged to be involved in their support, and the development and delivery of services.

Personal Development:

We place an emphasis on personal development for staff at all levels throughout the charity. Our in-house training programme offers a wide range of courses which you will be encouraged to attend to support you to develop whilst working for us. You may also be asked to attend external or vocational learning opportunities as appropriate.

Closing Date:
24/01/2017

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