Consumer Advisers - Citizens Advice Cardiff and Vale

Consumer Advisers (includes some Welsh bi-lingual vacancies)

Citizens Advice Cardiff and Vale is a progressive and dynamic advice service offering exciting career opportunities for individuals to join our organisation.  We currently have vacancies within our Consumer Advice Call Centre.

We are looking for people with experience of working in a call centre environment and/or delivering advice within a legal framework.  Inbound advice calls only.

Hours: Full time and Part-time, Monday - Friday

Salary: £16,000 (increasing to £16,300 after successful completion of 3 month probation)

Holidays: 22 days annual leave per annum, plus Bank Holidays

Closing date: On-going up to end of December 2016

Please click the Apply Now button below to be redirected to our website.

Company Description

The Citizens Advice service helps people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers.

We provide free, independent, confidential and impartial advice to everyone on their rights and responsibilities. Citizens Advice values diversity, promotes equality and challenges discrimination.

The Citizens Advice Cardiff & Vale, is a registered charity reliant on trained volunteers to provide these vital services to local communities.

Citizens Advice Cardiff & Vale was created in 2001 from a merger of five separate bureaux in the Vale, the oldest of which began giving advice in 1967. In recent years we have substantially developed our range of services and started delivering services in Cardiff in 2011.

Closing Date:
31/12/2016

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