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Customer Service Agent

Full Time
Job Sector:
Call Centre
South Wales
Salary description:
16-19k pa
Start Date:
Meridian Business Support
Job Ref:

Meridian are recruiting for Call Centre Agents to work permanently in Cardiff City Centre

We have interviews available now!

Responsibilities include but are not limited to:

•Be the first point of contact for all customer queries.
•Identify and prioritise vulnerable customers in line with company policies and procedures.
•Provide accurate information on products and services to ensure consistency across the organisation and provide a reliable and trustworthy customer service.
•Promote and sell a wide variety of products and services, including insurance based products, to increase customer loyalty and complement existing product holdings.
•Investigate and resolve routine customer complaints at first point of contact to ensure delivery of an efficient and effective service to the customer.

Full flexibility is required between 7am to 11pm, Monday to Sunday

Salary: £16,000 pa + Bonus

Call 02920 347 920 Now for immediate consideration

Company Description

Meridian Business Support is one of the largest privately owned recruitment companies in the UK. In 2014 Meridian will celebrate 25 successful years in the recruitment industry. Meridian has an extensive network of 72 branches nationwide, providing over 5,500 temporary staff on a weekly basis and placing over 500 permanent candidates each year. Employing over 300 direct staff Meridian fills in excess of 300,000 bookings every year successfully supplying to over 2000 UK and International companies.

Closing Date:

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