Inside Sales Administrator
Merthyr Tydfil CF48 1YH
Inside Sales Team Leader
KEY ACCOUNTABILITIES & RESPONSIBILITIES:
- 20 outbound calls per day
- Inbound sales calls
- Liaising with other departments( quotes, customer service, purchasing, design, order entry, sales co-ordinators and the factories)
- Chasing quotes from the previous day
- Making BDM appointments where possible/necessary
- Building relationships with key accounts
- Opening new accounts
- Servicing quotes when there is an overflow
- Keeping the CRM up to date and factual
- Email management, and prompt actions taken in response
- Filling in and following up special enquiries
- Cover Sales co-ordinators inboxes and diaries when required
- Cover Inside sales personnel when absent
- Reporting to directors on project, sales, pricing and discounts
- Ensure any pricing and product enquiries are dealt with in a timely manner via email, call transfers and internal.
- Ensure samples are issued.
- Ensure small quotations and lead time enquiries are dealt with in a timely manner.
- Ensure all order confirmations, amendments to orders and delivery issues are reported to customer services and cases raised.
- Report all damages of deliveries.
- Check large orders before they are sent to team leader.
- Raise cases RFQ’s.
- Input daily quotes to vTiger in order for IS to chase (adding the case and documents to the ‘to-do’).
ESSENTIAL SKILLS AND EXPERIENCE:
- Microsoft Office/Word/Excel and Outlook.
If you are interested in this position please click the ‘Apply Now’ button below and send us your full CV and covering letter.
Triumph is one of the UK’s leading furniture manufacturers.
Nearly 70 years of experience combined with an unstoppable drive for innovation, ensures Triumph continues to win high profile contracts and awards. From family run headquarters in South Wales, our design team’s focus on style and quality translates into highly effective work and breakout solutions for our customers.
Manufacturing an unrivalled range of products, Triumph Furniture succeeds in creating efficient and motivating environments across the UK, Europe and Asia. Flexible and reliable service makes Furniture as the leading choice for government departments, educational establishments and corporations. Triumph has showrooms in South Wales, London, Blackburn, Holland and Shanghai.