Quality Administrator

Contract:
Temp to Perm
Category:
Full Time
Job Sector:
Administration / Office Work
Region:
Unspecified
Location:
Bridgend
Salary description:
Salary DOE
Posted:
14/11/2016
Start Date:
asap
Recruiter:
St David Recruitment Services Ltd
Job Ref:
BST4397

Quality Administrator
BST4397
Bridgend
Temp to Per
Full Time
Salary DOE

Role Purpose:

Accurate analysis and reporting of data.

Key Responsibilities:
• Weekly/Monthly Complaints analysis and Reporting
• H & S Complaint Audit Reports
• Analysis of complaint information to establish trends and identifying re-occurring issues.
• Hospitality duties including co-ordinating lunch for visitors, etc.
• Assisting Compliance Administrator and Quality & Compliance Supervisor when required.
• Perform other adhoc duties as required.

Competencies
• Ability to work effectively on own initiative and as part of a team.
• Ability to work to deadlines.
• Ability to analyse and interpret large amounts of data.
• Attention to detail.
• Bringing innovation to problem solving.
• Customer focused.
• Desire to constantly drive improvement.
• Personal effectiveness.
• Communication and interpersonal skills (both written & verbal).
• Proficient IT skills (all MS Office with strong Excel knowledge)
• Experience in Customer complaints/data analysis


Contacts/Environment
• Internal: Cross-departmental communication required in order to fulfil customers’ expectations.
• External: Contacts of some difficulty involving a degree of diplomacy when dealing with external customers.
• Physical Demands: Duties performed under normal office conditions.


Company Description

St David Recruitment Services Ltd is an independent recruitment agency set up to offer a personalised yet professional service to all our customers. We appreciate that everybody is different and treat our candidates as individuals.

Closing Date:
12/12/2016

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