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Veterinary Receptionist – Sunday

Wrexham

Posted 07/07/2025

£12.60 per hour plus benefits

Top Reasons to Apply
  1. Vets Now is renowned as the UK’s leading provider of emergency pet care, offering trusted services to over 1700 veterinary practices across the country.
  2. Serve as an initial point of contact for clients during emergency situations, whether through calls or in person visits. Including greeting all clients, answering calls, and booking appointments as well as handling financial transactions.
  3. Vets Now For You – reward gateway giving discounts and cashback with 100’s of retailers.
Job Description

Vets Now is renowned as the UK’s leading provider of emergency pet care, offering trusted services to over 1700 veterinary practices across the country. With 60 plus dedicated out-of-hours clinics and two 24/7 pet emergency hospitals, we are committed to delivering compassionate care when pets need it most. Join our dedicated team of professionals at Vets Now Wrexham.

Role Responsibilities

First point of contact:

  • Serve as an initial point of contact for clients during emergency situations, whether through calls or in person visits. Including greeting all clients, answering calls, and booking appointments as well as handling financial transactions.

Administration:

  • Manage administrative duties in clinic accurately, ensuring the smooth operation of the service.
  • Providing updates to veterinary staff about patients enroute or clients requiring assistance.

Client Support:

  • Be a friendly and reassuring presence, offering support and information when clients need it most.
  • Act as a liaison between clients and veterinary professionals.

Working pattern

Every Sunday from 08:00 to 14:00.

Plus, a fair share of bank holidays.

Why Join Us?

  • 7 weeks pro rata annual leave
  • Your birthday as a paid day off
  • Cash Health Plan provided by Simply Health
  • Vets Now For You – reward gateway giving discounts and cashback with 100’s of retailers
  • £780 CPD allowance pro-rata
  • 10 hours paid CPD hours annually pro-rata
  • Family-friendly policies including sick, maternity, paternity and adoption pay schemes
  • UK Standard Pension contributions – 5% Employee/3% Employer
  • Up to 50% discounted staff pet care
  • Paid volunteering days
  • Death in service of two times annual salary

We welcome applications from candidates of all backgrounds, including those from diverse and minority groups. As a Disability Confident Employer, we encourage candidates with disabilities and health conditions to apply and are committed to providing reasonable adjustments throughout the recruitment process.

Company Information

Vets Now is dedicated to improving the lives of pets and vets by providing emergency care when most vets'​ surgeries are closed. For pets, we're an out-of-hours accident and emergency service. For vets, we're trusted, expert partners providing an extension to the practice's daytime activity.

Vets Now was founded in 2001 by Richard Dixon, a veterinary surgeon who understood the stress of being on-call round the clock while trying to maintain a decent quality of life. His solution was Vets Now - a dedicated out-of-hours emergency and critical care service for pets.

Over the following years Richard and his team helped to revolutionise the way emergency veterinary care is provided outside normal surgery hours. The key to the Vets Now service is a dedicated, full-time team who only work at night, over weekends and during public holidays. We employ some of the country's leading specialists in emergency and critical care, and because of their work pattern, our staff have a wealth of experience in the field.

Key Facts
  • Head Office:

    Penguin House, Castle Riggs,

    Dunfermline KY11 8SG

Location
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