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Connect Assist

We’re a 24/7 specialist outsourced Contact Centre business. Through a uniquely human approach, technology, consultancy and experience

We’ve become the market leader in delivering positive customer outcomes for public sector, charity and socially-focussed organisations.

Since launching back in 2006, we have helped organisations across the third and public sectors increase reach and boost ROI. Most importantly, though, our work has inspired positive change within those organisations, improving service and support for the people who need it most.

3 Job Vacancies

  • £17,063 - £18,013 Per Annum
    Nantgarw, Cardiff
    The Customer Service Advisor is required to provide an exceptional level of service to our service users working with a variety of well known and smaller organisation.

    Main duties and responsibilities of Customer Service Advisor is to maintain the Customer Records Management (CRM) system through accurate data input and record keeping, constantly k...
  • Depending on skills and experience
    Nantgarw, Cardiff
    We’re currently recruiting for a Benefit, Debt and Money Advisor to provide advice to beneficiaries on the full range of welfare benefit and/or debt issues.

    You will be having experience of working with IT packages, including Microsoft Office, case management systems and other bespoke software;

    This position will require regular travel for traini...
  • £17,063 - £18,013 Per Annum
    Cardiff
    The Customer Service Advisor is required to provide an exceptional level of service to our service users working with a variety of well known and smaller organisation from charity, third sector and government sectors.

    You will be required to provide a telephone and multi-channel support service with integrity, professionalism and adhering to all r...