Premier Associate, Swansea
HSBC
£16,616 - £22,486 + discretionary performance bonus + excellent benefits
Having the chance to provide outstanding customer service? Enjoying a clear career path? Being part of a global brand? Just some of the things this role could mean for you.
As part of our Premier Customer Service team, you’ll be dealing exclusively with high net worth customers. These are people who demand exceptional levels of service. So you must be prepared to go above and beyond as you handle everything from balance enquiries to overseas payment requests.
There’s no outbound calling involved. The challenge is to be able to resolve every call yourself, and to ensure the customer has an excellent experience every time.
Customer service roles don’t get much more challenging. To rise to that challenge, you’ll need to be able to show us where you’ve gone the extra mile for customers in the past. You’ll also need some genuine experience of sales.
Find out what else our contact centre could mean for you by clicking the apply button now
Company Description
HSBC is currently recruiting for various contact centre roles in Swansea. Ask our call centre and support staff why they enjoy coming to work and you'll hear the same answers time and again:
•Teamwork
•Mentors
•Flexible working patterns
•Excellent training and support
•Career development
•A great working environment
